Wave Live ChatGive your customers live support
Wave Live Chat
What is Wave?
Wave is software which allows you to have a text conversation in real time with visitors on your website. Wave works brilliantly on both single and multiple websites. You can have one person manning your live chat or 100, the price will stay the same.
Why is live chat so useful?
Answering questions while a potential customer is browsing your site is a sure way to increase sales. It resolves pain points, increases trust in your company and gives you an edge over competitors.
“62% reported being more likely to purchase from the site again. A further 38% of respondents said they had made their purchase due to the chat session itself. All these attitudes were even more prevalent among respondents who bought online at least weekly.”
How helpful is live chat? – emarketer.com
WaveLive chat for your website
- Unlimited websites
- Unlimited users
- Easy to use
- Quick to set up
Multi Site & Multi Operator
Chat to everyone
Join a chat
Easy To Use
Access admin anywhere
Easy to setup
Easy for visitors
Engage With Customers
What’s your name, and where do you come from?
- Name and email address (which they will have entered manually)
- Time the chat was started
- The last time a message was sent in the current chat
- Whether or not they are still in the chat
- Their preferred language
- Their local time
- Which browser they are using (i.e. Chrome, Firefox Internet Explorer)
- Their operating system (i.e. iOS, Windows, Linux)
- Which web page they are currently viewing
Never miss a message
Auto email form
Never lose a message
Auto chat save
Safe & Secure
All our live chat installations are protected by SSL certificates. SSL (Secure Sockets Layer) certificates are an integral part of website security. When you visit a website with SSL the site’s SSL certificate enables you to encrypt the data you send, such as credit card information, names or addresses so it can’t be accessed by hackers.
What this means for the live chat is that if someone were to hack into your live chat they would only see a stream of nonsense rather than what you are chatting about (which hopefully isn’t a stream of nonsense!)